Return Policy

• Return Conditions: Returns are permissible solely for manufacturing defects or damages, subject to the stipulations outlined in the product's warranty document provided during purchase. The Company disclaims any responsibility or obligation for product returns if determined that the reported defect or damage resulted from your actions, including but not limited to misuse, improper storage, maintenance, assembly, installation, or repair. No cancellations are accepted once the products related to an order have been dispatched to the specified address.

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• Eligibility and Notification: To qualify for a return and the associated refund, you must inform the Company in writing within 48 hours of receiving the product, adhering to the conditions detailed in this Return Policy.

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• Product Condition: The returned product must remain unused, maintaining its original condition with all original tags and packaging intact, free from breakage or tampering.

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• Invoice Submission: Alongside the product, submission of the original invoice is mandatory to initiate the return process, complying with the terms herein.

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• Communication Prior to Shipping: Prior to shipping the product, notify us via Support@indofrench.in, providing comprehensive details regarding the defect, the invoice number, and delivery note number.

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Shipping Details:

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• Responsibility for Shipping Costs: The Company bears the shipping costs for approved return claims, shouldered by us.

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• Transit Responsibility: Customers are responsible for ensuring the returned product arrives in proper condition. Any expenses incurred due to transit damages will be charged accordingly.